La description
Description du produit:
Qihang Aegis AVL-U2B Telephone call recorder / Voice logger allows the user to record conversations of maximum 2 Telephone lines or PBX Extensions and store the records into the computer’s hard drive though USB port. This combination of hardware and software of Qihang Aegis telephone call recorder is an ideal product to keep the track of conversations, stocking up the records, filtering desired result via advanced searching tool, monitoring online calls and myriads of other features.
Salient Features:
- Support POT/Analog Telephone Line/PBX Extn./Radio-Analog
- Supporting most major PBX systems such as Cisco, Avaya, , Nortel, Mitel, Panasonic, Matrix and NEC etc.
- Auto record of all incoming and outgoing call as compressed .wav files so you can hold recording database without taking up too much space in your computer
- Using Qihang Aegis voice Logger Online monitoring feature, supervisors or team leaders can select any agent or extension and monitor calls in progress
- Unanswered Call number if not attended
- Auto Recording Circularly: Qihang Aegis management software has the provision to caution the user by an alarm in terms of pop up on the screen, when memory reaches to the brink. When this happens, the user can free up the space by formatting previously unwanted files.
- .Qihang Aegis Analog line recorder has provision of Auto Gain Control and Auto Echo Cancellation circuit which provide best quality crystal clear voice recording
- Integration with third party software -You can integrate the voice logger with most third-party database or tool. With automatic archiving and backup support you can store your voice records efficiently on any third party database (My SQL , MS SQL, Access)
- LAN Base Client Software-Qihang Aegis telephone call recorder has provision of Client software it work on N numbers of PC Connected on LAN Network . Supporting multiple user access levels, the user interface helps supervisors, managers and top-level executives to review logged conversations, search and locate records and generate reports for further analysis.
- FTP auto backup-After open FTP setting, it can back up the recording file as secondary backup on other PC /server
- Note and Flag-Important call can be Flag/Tag for future reference. En outre, notes/remark can be added for each call record.
- Powerful search and reporting-Searching of Previous Call Data by phone number, time, date, Tag, Comment, Company Name or even by customer name through the context storage
- System Alert-Various alert notifications to avoid recording interruption
- AVL-U2B is Compatible with Aegis centralize management software (CMS) – CMS is suitable for multi location offices recording in centralize PC/Sever
- Export to excel- Single click for daily, weekly or monthly calls report in excel
Spécifications techniques:
WHY CHOOSE QIHANG AEGIS RANGE OF PRODUCTS?
- More than 12 années’ experience in voice logging and GSM Product segment
- 300+ channel Partners worldwide
- 1200+ corporate cliental
- Sold more then 400000+ Ports voice logging ports
- Have full command on hardware and software so Provide customize solution as per customer need
- Our Logging systems can record a broad range of line types: Analog, proprietary digital PBX, T1/E1, GSM ,VOIP and Radio-analog
- Scalable and Flexible solutions. Our software capable to handle more hardware in single software
- Call Recording Software that is easy to install and carry user friendly features.
- Non-proprietary PC hardware for ease of maintenance and scaling. Our systems support hardware from several manufacturers. Allowing you the freedom to upgrade and expand with the hardware of your choice
- Not-restrictive licensing: You pay for it once and you own it. Software can be moved to another PC,
- Below 1% return rate in 10+ years of business
- Cutting edge Centralize management software for multi-locations offices
- Reliable systems running 24/7
- No mandatory yearly service contracts
- Remote client software
Easy to Use
Is ease of use important to your organization? our recording solutions are designed to be easy to learn and use. Our hardware is chosen for reliability and designed to integrate into your existing computer and telecom system. Our trained support staff will assist you each step of the way, making your new voice recorder operational and familiar.
Easy to Integrate and Scale
Qihang Aegis uses non-proprietary voice recording hardware that will easily integrate with your Windows PC environment. Maintenance is easy, without the need for specialized technicians. Recordings can be easily exported into industry standard WAV files making sharing telephone recordings via email easy. Aegis voice recording systems can scale quickly and easily, growing as you grow.
Cost Saving Options
Our prices on voice recording systems are among the best in the industry. Call an account manager for more details on this type of setup.. Qihang Aegis provide free online support for life time to existing customers.
Benefit of Qihang Aegis Telephone call recorder:
Improve Business Operations
The cost for business operations continuously rises each year. It is important to streamline and properly structure your company so that costs are kept at a minimum and production time increases. With Qihang Aegis Voice Logger, you Can record and Monitor Calls from your employees, you can monitor and organize their workflow.
- Increase Production and Business Efficiency
- Monitor Employee Internal and External Calls Activity
Improve Quality Control
Quality Control testing is an important piece to any business .With Aegis Voice Logging Solution, managers and owners can monitor the daily interaction between employees and customer.
Reduce Business Liability
For every business there is some risk of liability. A customer dispute, a claim of mis-information, or a failure to adhere to specific regulations. All of these scenarios can be mitigated and in some instances completely avoided with a quality Call recording system. By monitoring and recording all inbound and outbound calls, businesses can reduce their liability by staying ahead of any potential conflicts. Most call recordings can be used in a court of law if required. No longer does it become a “he said, she said” scenario. Proof of all information exchanged via the phone is easily accessible with our powerful search features. Providing you a tool that protects your company 24/7.
Sales Training and Monitoring
A sales training tool that is usually overlooked is your call recording system. In an instant, you can listen to and monitor calls made by your sales team on the front lines. that show a positive or negative progression with your sales agent and have data to understand why they are failing or succeeding.
Customer Satisfaction – Recording Solution
Customers are the backbone of any business . With the increase in social media and accessibility to computers and the internet; your customers now have a more powerful voice than ever before. For businesses this could be a scary thought, but for most, they see it as an opportunity. With so much competition and overwhelming amount of information on the world-wide-web, there is still one thing that can make a company stand out. When using a call recording system, you are on the front lines of your customer service department. Quickly discover problems and monitor employees who are not representing your business the way you see fit. With live monitoring and recording of calls, you can catch issues before they escalate.
Qihang Aegis Telephone call recorder Area of Uses:
Qihang Aegis provides telephone recording software and telephone recorders for a very large number of market segments. The following topics further explain the features and benefits that are specific to each industry.
- Government Sector
- Public Safety
- Transportation
- Call Center
- Financial Services
- Travel Agencies
- Banking Sector
- Service Orientated Companies
Call Recording for Government
Discover the exceptional benefits of Aegis call recording solutions for security and government agencies. Increase security by detecting and deterring inappropriate calls. Because of increased regulations, government agencies have a need for reliable call logging. Quick and easy call retrieval is essential.
Call Recording for Public Safety
Prevent and protect the public with the help of a Aegis call recording solution. When reliability is an absolute necessity, Aegis has the call recording solution that will sustain the needs of high demand systems. Maintenance free systems with non-stop recording. Fault tolerance and high reliability keep communications working 100% of the time. Quick and easy access to all recorded calls. Dispatch call evaluation that helps improve call taker performance and ease of use.
Call Recording for Transportation
The high growth industry of transportation needs the high reliability and large scalability of a Aegis call recording solution. Our quality monitoring is used in air, rail, road and water through infrastructure, vehicles, and operations. Voice recording in this industry is an ever growing necessity.
Call Recording for Call Centers
The implementation of a voice logger system will provide improved quality control, heightened dispute management, and a solid representation of all customer and agent correspondence. Aegis offers scalable call recording solutions for your growing call center. Our systems are compatible with most popular phone systems, Monitoring, Reporting and Quality control are key feature sets for rapidly training new agents and improving quality of service.
Call Recording for Financial Institutions
Secure all verbal transactions and meet compliance and legal recording requirements. Financial institutions are deciding on quality management and call recording solutions in an effort to enhance customer service quality. Regarding client orders in the markets of equity, bond, and other derivatives, the laws surrounding the recording of telephone conversations needs to be understood.
Are you required to record telephone calls? Contact us to discuss in detail how you can meet all your legal requirements and benefit from the various features offered in a call recording solution.