Q1: Can I get free sample? A1: Generally we provide small battery samples for free, for bigger battery pack we need to charge the cost.
Q2: What is delivery time if we place an order? A2: It’s depends on the order quantities. Usually, we can deliver goods within 3 -5 working days for small orders. For bulk order, let’s confirm when you place official order.
Q3: What’s your payment and delivery terms? A3: Zahlungsbedingungen: By T/T, 30% for deposit, and balance all before shipment. Small orders by Western Union,mass order by TT bank transfer
Q4: What company will be used for making the shipments? DHL? UPS or others? A4:Normally, we ship our battery via DHL,UPS and FedEx.
Q5: What is your package looks like? Can I have the customized package? A5: We have factory’s current standard package, customized print logo shall be complied to buyer’s requirements, and the extra charges will be borne by the buyers, for more details, Bitte kontaktieren Sie uns.
F6: Are your factory or trading company? A6: We are professional battery manufacturer with our own factory and brand. We provide all kinds of OEM/ODM services for clients all around the world.
Q7: What’s the warranty? A7: Usually 12months after production date (It will not covered by the warranty period if human damage).
Q8: How about your after sale service? A8:(A) Timely provide tracking information during the shipping. (B) Any defectives, we provide free ones along with your next order.
Q9:What’s your advantage compared with other suppliers? A9 a) High quality batteries: Our batteries are in enough capacity, and lower in RI, Before shipment, we will inspect the products and ensure the quality which are well approved by our clients. B)Better service: We always offer what our clients need. Reply client’s questions in time. Supply best projects solution for clients. We ship out the products on time.
