Description
1,Can I place a sample order and what’s the MOQ?
Yes, we welcome sample order of anyone of our products to test and check quality. Mixed samples are acceptable. Our MOQ is 100 sets.
2, What about the maintenance and after-sales?
Firstly, We supply installation manual and video after delivered goods. And we supply 1 back up for 100 pcs in advance.
Secondly, we replace new parts during the guarantee period, we will send new products with new order for small quantity after confirmed the question.
3, How to use your intelligent storage and control system with lithium battery ?
It’s related to the voltage of LED street light, the voltage of our system is 14.8V, and the matched voltage of LED Street light should be 24-65V .
4, What’s the lighting mode of your products?
It’s 12h lighting, former 2h full power lighting and then intelligent control. Or custom-made is available.
5, How many consecutive rainy days can it working ?
It can remain working 7-15 rainy days.
6, Are you trader or manufacturer? Do you supply OEM/ODM ?
We’re manufacturer, and we could supply OEM and ODM.
7, What’s the lead time ?
It’s around 15 working days after received the payment.
8, Do you offer guarantee for your products?
Yes, we offer 3 years guarantee to our products.
9, How to proceed an order for your products?
Firstly let us know your requirements or application.
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the samples and places deposit for formal order.
Fourthly We arrange the production.